Accessible Seating is available on all levels of the Save Mart Center. In addition, accessible seats are offered in all price levels for each event. Guests may purchase up to three companion seats for each accessible seat purchased, provided such seats are available.
Savor…Responsible Alcohol Service All patrons must be 21 years of age to purchase an alcoholic beverage. All patrons must present valid (not expired) ID to purchase alcoholic beverages. Acceptable forms of valid ID for alcoholic beverage purchases are: US Driver’s License, US ID Card with photo, Military ID with photo, Passport. There is a limit of 2 alcoholic beverages per verified patron. We will not serve any guest that appears to be intoxicated. Alcohol sales will end 1 hour prior to the end of the event or after halftime for sporting events. California Law prohibits the sale of alcoholic beverages to persons under the age of 21. Alcohol sales may also be discontinued at management’s discretion. Save Mart Center encourages guests to drink responsibly.
Arena Entry Requirements
BAG POLICY: Effective November 3, 2021
- Bag must be clear and must not exceed 12″ x 6″ x 12″ inches.
- Non-clear small clutch that does not exceed 4.5″ x 6.5″ x 2″ inches.
- An exception will be made for any necessary medical items, but all such items are subject to inspection prior to entry into Save Mart Center.
HEALTH ENTRY REQUIREMENTS EFFECTIVE APRIL 1, 2022
- In accordance with the lifting of indoor mega-event requirements effective April 1, 2022 by both California and Fresno County Departments of Public Health, the Save Mart Center will no longer be requiring proof of vaccination or negative COVID test upon entry to the arena.
- The California Department of Public Health strongly recommends that all persons, regardless of vaccination status, continue to mask while in indoor public settings and businesses.
Please note that certain event promoters or artists may choose to implement restrictions for their shows that may be stricter than State or Local Health Department requirements. We will communicate this to potential ticket buyers in advance, as applicable.
Along with Public Health Officials we continue to emphasize the value and importance of public health measures such as:
- If you are feeling sick please stay home stay until you test negative for COVID.
- Wearing a well-fitting mask such as KN-95 in high-risk situations such as large indoor events.
- Getting vaccinated.
For more information click the link: https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/Beyond-Blueprint-Framework.aspx
Automatic Teller Machines
For your convenience, Save Mart Center offers three onsite ATMs.
Save Mart Center does not issue or have access to backstage passes.
Handheld banners and signs are permitted at Save Mart Center provided they are no larger than 2′ x 3′ and are in good taste as determined by Save Mart Center management. Signs may not utilize wood, metal, or similar types of materials for support. Banners and signs may not be affixed or hung anywhere in the facility or displayed in a manner that obstructs guests’ views of the event or facility advertising signage.
For most events, at the request of the artists and/or leagues, cameras (specifically cameras with professional/detachable lenses and flash) are not permitted. Save Mart Center reserves the right to examine and prohibit the use of any camera that conflicts with the policy set by the event.
Children two years and older must have a ticket for admission. A ticket is required, however, in order for a child to have his or her own seat. Some shows intended for young children do require children over the age of one to have a ticket. Please call in advance to verify the policy for a specific event. No strollers allowed.
Official Save Mart Center Social Media Contest Rules:
Contest Start Date: Is the date of posted contest
Contest End Date: Will be posted on the social post.
No purchase necessary. Void where prohibited. All Federal, state and local regulations apply.
One entry per person. If person enters more than one time, only one entry will be counted. One winner will randomly be selected on time/date listed on social post, to win prize listed on post. Winner will be notified via phone, direct message, or email and will have 24 hours to respond to claim their prize. If Save Mart Center has not received a response within 24 hours, a new winner will be randomly selected from all remaining eligible entries. Winner must be able to pick up the tickets from the Save Mart Center Box Office, with photo ID, on or before May 7, 2022. Box Office is located at 2650 E. Shaw Ave, Fresno, CA 93710. This giveaway is courtesy of SMG and/or the event promoter and is in no way sponsored, endorsed or administered by any other parties.
REGARDING COMPLIMENTARY TICKETS
Any complimentary tickets to Save Mart Center events received cannot be used for any type of promotion, advertising or utilized by a third party. These tickets also cannot be resold for any dollar amount. Please see back of ticket for full disclosure.
*End date of promotion subject to change.
Designated Driver Program
The Save Mart Center has a Designated Driver program which is aimed at enhancing our high standard of guest safety by encouraging responsible drinking at all arena events. The “Live Responsibly” booth is located in the Northwest Lobby on the main concourse of the arena. We invite designated drivers to come to the booth, show identification, fill out a short registration form and pledge to enjoy their evening at Save Mart Center alcohol free. Participants must be 21 years of age or older in conjunction with the legal drinking age. Designated drivers will then receive a card redeemable for one complimentary fountain soda at concession stands within Save Mart Center.
Guests entering the Arena must be properly attired with shoes and a shirt. The items must be worn at all times in the facility. Guests wearing attire deemed inappropriate may be asked to leave the arena.
Arena doors are open to the public a minimum of one hour prior to the event.
Save Mart Center’s professionally staffed and equipped first aid station is located on the main concourse behind section 109. In case of an emergency, please go to the first available officer or staff member for assistance.
To maintain a safe and enjoyable environment, Save Mart Center asks that guests be courteous to those around them and abide by building policies. Your ticket is a revocable license. The ticket holder must abide by the facility regulations. Guests using foul or abusive language, behaving in an unruly manner, or appearing intoxicated are subject to being evicted and/or arrested.
The Guest Services desk, located in the main concourse’s northwest lobby, provides guests a convenient location to obtain information, offer suggestions, voice concerns, and receive assistance during events.
The distribution of promotional items, handbills, flyers, pamphlets, printed materials, as well as the solicitation of signatures is not permitted on Save Mart Center property without prior written authorization from arena management.
Intoxicated guests will not be admitted into the Arena at any time. Intoxicated guests are subject to eviction from the event. Persons denied entry into the facility will be offered a refund from the Arena Box Office.
Lost and Found
Contact the Guest Services desk located in the main concourse’s northwest lobby to inquire about lost or found items during an event. For inquiries following an event, please call 559.278.3490 during normal business hours.
Patrons are subject to security searches and other restrictions as deemed necessary and as required by the event. Save Mart Center reserves the right to refuse admittance to ticket holders who refuse to allow inspection of their persons and any purse, bag, or package carried with them when entering the facility. Bags larger than 12” X 6” X 12” and all backpacks will not be allowed. Lockers and storage areas are not available. Diaper bags are permitted and will be inspected. Items not permitted into Save Mart Center are inclusive of, but not limited to, the following:
- Outside food, drinks, cans, bottles, or containers of any kind including coolers (exceptions are made for baby food).
- Fireworks and weapons including firearms, knives, sticks, chains, spiked jewelry, and spiked belts.
- Laser pointers.
- Air horns (marine type in a can).
- Backpacks, bags larger than 12” X 6” X 12”, or sealed packages of any kind, including presents.
- Only clear bags will be allowed inside the Save Mart Center
- Bags must be clear plastic, vinyl, or PVC.
- Small clutch bags, 4.5″ x 6.5″ x 2″ can be taken into the arena in addition to one of the approved clear bags described above.
- An exception will be made for any necessary medical items, but all such items are subject to inspection prior to entry into the Save Mart Center.
The throwing of projectiles inside the Arena will not be tolerated. Offenders will be warned and are then subject to eviction from the Save Mart Center.
Guests who exit the building during an event will not gain re-admittance.
Save Mart Center staffs both private security and Fresno police officers to provide security before, during and after events. See also Prohibited Items.
Smoking, including the use of electronic cigarettes and vaporizers, is banned both inside and outside the Save Mart Center.
For your safety and the enjoyment of those around you tailgating, picnicking, or consuming alcoholic beverages is not permitted outside the Save Mart Center. Persons who violate the rules may be asked to leave the parking lot, be denied entry to the facility with a refund, as well as receive a citation from university police. Thank you for your cooperation and enjoy the event.
CALIFORNIA STATE UNIVERSITY, FRESNO
B & G CODE: 16.0/17.0
FRESNO COUNTY ORDINANCE CODE (FCOC) 8.50.045 PERMIT REQUIRED
H&S CODES 114381(A) OPERATE WITHOUT VALID PERMIT, 114387 PERMIT REQUIRED
PUBLIC DRINKING, AND
TRESSPASSING IS PROHIBITED
VIOLATORS MAY BE CITED AND OR ARRESTED
PC 602 (7), PC 647(H)
PUBLIC PARKING PROHIBITED
VIOLATORS MAY BE CITED AND OR TOWED AT OWNERS
EXPENSE. FRESNO STATE POLICE DEPARTMENT (559)278-8400
UNIVERSIDAD ESTATAL DE CALIFORNIA FRESNO CODIGO16.0/17.0
CODIGO ED 89031
CODIGO DE ORDENANZA DEL CONDADO DE FRESNO FCOC 8.50.45
VENDEDORES NO AUTHORIZADOS, BEBIENDO EN PUBLICO Y INTRUSION ES PROHIBIDO,
LOS INFRACTORES PUEDEN SER MULTADOS Y/O DETENIDOS REMOLCADOS
PC 602(7), PC 647(h)
PROPIEDAD PRIVADA, ESTACIONAMIENTO PUBLICO PROHIBIDO
LOS INFRACTORES PUEDEN SER MULTADOS Y/O REMOCLCADOS.
A LOS GASTOS DE PROPIETARIOS.
DEPARTAMENTO DE POLICIA ESTATAL DE FRESNO,
TELEFONO (559) 278-8400,