EVENT REFUND INFORMATION

Dates

July 31, 2020 | 12:00 AM
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Restrictions

Tickets

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THE FOLLOWING EVENTS ARE OFFERING REFUNDS:

Baby Shark Live!

Top Rank Boxing

Michael Buble

PBR

Lynyrd Skynyrd

Marco Antonio Solis

Gabriel Iglesias  

Alejandro Fernandez  

Ana Gabriel   

Wild 'n Out

Joe Rogan        

 

THE FOLLOWING EVENTS 30 DAY REFUND WINDOWS HAVE OPENED OR  ENDED:
 Please keep checking this page for updates

Marco Antonio Solis  Refund Window begins Monday, July 27th for 30 days

JoJo Siwa                     Refund Window closed August 9th

Luke Bryan                  Refund Window closed July 25th

Matchbox Twenty       Refund Window closed  July 22nd

Brantley Gilbert          Window Closed June 9th

 

Ozuna                            Refund Window Closed June 13th

 

 

REFUND INFORMATION FOR TICKETS PURCHASED AT SMC BOX OFFICE

The Save Mart Center Box Office is closed due to our cities shelter-in place ruling.

Below are the steps to take to receive a refund.  Due to the volume of refunds and the current guidelines put in place both locally and for the State of California, please allow up to 30 days for us process your refund.

  • Gather tickets (We need every ticket to process a refund).
  • Include a note with contact information to include:
  • Name
  • Address
  • Phone number (must include in order to receive credit card refund)
  • Email address
  • Mail tickets and contact information to the following address:

                            Save Mart Center

                            Attn:  Box Office

                            2650 E. Shaw Avenue

                            Fresno, CA 93710

  1.  Once received, Box Office personnel will determine method of payment.
  2. If purchased with cash, a refund check will be mailed to address provided
  3. If purchased with credit card, Box Office Personnel will contact you to obtain card information for the card used to purchase tickets, as the refund will go back to the card.

REFUND INFORMATION FOR TICKETS PURCHASED THROUGH TICKETMASTER

You must contact Ticketmaster for a refund if you can not make the rescheduled date. If the event has been cancelled you will automatically get a refund on the credit card used to purchase the tickets.

INFORMACIÓN DE REEMBOLSO PARA BOLETOS COMPRADOS A TRAVÉS DE TICKETMASTER Debe comunicarse con Ticketmaster para obtener un reembolso.

Reúna los boletos (necesitamos cada boleto para procesar un reembolso).
Incluya una nota con información de contacto para incluir:
Nombre
Habla a
Número de teléfono (debe incluir para recibir el reembolso de la tarjeta de crédito)
Dirección de correo electrónico
Envíe boletos e información de contacto a la siguiente dirección:

Save Mart Center

A la atención de: taquilla

2650 E. Shaw Avenue

Fresno, CA 93710

Una vez recibido, el personal de la taquilla determinará el método de pago.
Si se compra en efectivo, se enviará un cheque de reembolso a la dirección proporcionada
Si se compra con tarjeta de crédito, el personal de la taquilla se comunicará con usted para obtener información sobre la tarjeta utilizada para comprar boletos, ya que el reembolso volverá a la tarjeta.